Remove Delegation Remove Development Remove Focus Group Remove Human Resources
article thumbnail

How to Ignite and Sustain Organizational Growth

Skip Prichard

With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. He helps companies build strong sustained revenue growth through by developing energizing office cultures. 6 Culture Myths. Would you briefly touch on them?

How To 111
article thumbnail

Engage Employees Using Customer Service Tactics

Harvard Business Review

At most companies, the human resources department "owns" and measures engagement. And instead of delegating the effort to HR, you'd make employee engagement a top priority for frontline managers and employees themselves, with built-in procedures for closed-loop learning. Apple surveys its employees every few months.

Tactics 14