Delegation Ethics Influence Innovation 
The Horizons Tracker
NOVEMBER 23, 2023
Customer perceptions “We looked at a number of things that could influence customers when they delegate some of their decisions to AI,” the researchers explain. “And the most important factors were perceived ethics, followed by benefits. ”
Skip Prichard
JUNE 22, 2020
The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence. They want to work for a company that serves as a role model for ethical and values-centered behavior. The challenge leaders face is that there is no one perfect culture.
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