article thumbnail

When Selling Digital Content, Let the Customer Set the Price

Harvard Business Review

This architecture reflects three key ingredients of today’s social marketplaces: Empowerment. Companies are embracing the idea of delegating activities to their customers. Integrate the idea of social capital in the monetization approach. The technology is there. But what about monetization? Reputation. Reputation.

Price 10
article thumbnail

What Younger Workers Can Learn from Older Workers, and Vice Versa

Harvard Business Review

We typically imagine that the young can help the old understand technology and the old can impart general wisdom. They have learned what and when to delegate, when to push back on the demands of others, and when to accept demands. Coaching and mentoring across age groups makes sense. There is surely much each can learn from the other.