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2011 ASA Deming Lecture by Roger Hoerl – Need Any Country be Poor?

Deming Institute

2011 ASA Deming Lecture by Roger Hoerl, GE Global Research: The World Is Calling; Should We Answer? Roger starts by discussing some areas of Deming’s work that are not getting the focus they deserve. I also want to talk about Deming’s emphasis on the big picture, the big problems.

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Management by Extremes

Deming Institute

Or, would it be better to remove color as a potential market place differentiator and, instead, offer “Any color you like, as long as it’s white”? Is there a place for an aircraft manufacturer to offer their airline customers 108 shades of white paint, as did an aerospace company in the 1990s?