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5 Ways to Lead with Empathy

Leading with Trust

But being a first-time manager requires a whole new set of skills —for example, emotional intelligence—that are more important than technical expertise. Many managers either haven’t had the opportunity to develop these skills, are resistant to doing so, or don’t have an interest in them. They’ll be more innovative.

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Leadership Is About to Get More Uncomfortable

Harvard Business Review

The combination of digitization with globalization and consumer demands for personalized products will complicate the usual processes and relationships. Competitors will be recast as allies, as rival companies will have to work together to achieve more complex technical innovations. Leadership Managing people Personal effectiveness'