Leading Blog
JANUARY 1, 2022
Win from Within : Build Organizational Culture for Competitive Advantage by James Heskett. higher levels of employee and customer engagement and loyalty translate into higher growth and profits. James Heskett provides a roadmap for achievable and fast-paced culture change. Growth is the goal.
The Practical Leader
OCTOBER 24, 2011
John Kotter and James Heskett’s classic book, Corporate Culture and Performance , is an organization development classic. leadership, recognition, job opportunity, personal development). Retention : Lower recruiting, hiring, training, and lost productivity costs because of greater employee loyalty.
Harvard Business Review
DECEMBER 14, 2011
Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. But is there a direct correlation between employee investment and the balance sheet?
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