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What Younger Workers Can Learn from Older Workers, and Vice Versa

Harvard Business Review

What we asked people was, at this point in their lives, are they actively building, maintaining, or depleting their tangible and intangible assets? Actively building both tangible and intangible assets is crucial to creating a long and productive working life. How to build a reputation. Why might this be so?

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What VW Didn’t Understand About Trust

Harvard Business Review

Though the story is still developing, there are a few big, interconnected lessons to be drawn from what we know so far. No, VW was risking its reputation to make everyone believe the cars were cleaner. But when you stake your reputation on being clean and green, you better make sure that you actually are.

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It’s Easy to Lose Sight of the Things That You Can’t See

Frank Sonnenberg Online

Trust takes a long time to develop but can be lost in the blink of an eye. Reputation. Although you can’t be in two places at the same time, your reputation serves as your stand-in whenever you’re not around. 50 Things Money Can’t Buy Welcome to the New Age of Intangibles.

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Startups Could Fundamentally Change the Way Big Investors Operate

Harvard Business Review

Small startup firms are already developing proprietary technologies — such as machine vision, deep learning, and other innovations —– that could help large investors evaluate opportunities and risks with far greater accuracy and efficiency than was previously possible.