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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

But effective cooperation, particularly in a setting as complex as health care, requires more than a resolve to play well together; it requires leadership to explicitly recognize the need to build social capital across the organization, and implement a strategy accomplish it. Ultimately, the key to success is authenticity.

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The Right Way to Off-Board a Departing Employee

Harvard Business Review

The objective for the less-experienced staff member is to learn how his senior colleague gets things done; the goal for the expert is to “mentor, which is part of leadership development,” he says. ” But you can’t afford to have an employee with a monopoly on company-specific knowledge. .”