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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

But effective cooperation, particularly in a setting as complex as health care, requires more than a resolve to play well together; it requires leadership to explicitly recognize the need to build social capital across the organization, and implement a strategy accomplish it. Health Leadership Organizational culture'

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The Right Way to Off-Board a Departing Employee

Harvard Business Review

As the manager, you should always create opportunities for less-seasoned colleagues to work side-by-side with your resident experts, he says. ” But you can’t afford to have an employee with a monopoly on company-specific knowledge. .” ” Case Study #2: Lead storytelling sessions for colleagues and replacements.