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Standard Operating Procedures Can Make You More Flexible

Harvard Business Review

As Chief Marketing Officer Paul Matsen told me, "We use enterprise-wide standards. There is one marketing communications team, and we work across all our institutes, such as heart and vascular, or cancer. Another example at Cleveland Clinic is in search engine marketing. But it actually creates freedom within a structure.

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Strategic Planning Steps

CO2

You establish your goal (where you want to go) and your position (where you are now), and then develop your strategy (how to get from your position to your goal in the most efficient and effective way). Our value systems and individual beliefs are learned. GPSing can be used by individuals, of course, or by organizations as a whole.