Development Root Cause Analysis Skills Technology 
The Practical Leader
MARCH 13, 2024
“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?
Harvard Business Review
FEBRUARY 19, 2018
According to the International Labour Organization, workers in developed and developing countries are facing increasing strain at work. Managing stress over the long term requires cultivating your own resilience skills before seeking external solutions so that you can turn changes, stresses, and challenges into opportunities.
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