Treat Everything as a Case Study
Harvard Business Review
JANUARY 30, 2013
Then we got talking about the odometer on my Nissan Pathfinder: Is a car that can go 300,000 miles a case of over-engineering or TQM excellence? You develop the Case Method third eye. Do this on your own for a while, or with your kids, and pretty soon you'll sharpen up your questioning and debating and imagining skills.
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