Deming Institute

JANUARY 16, 2017

As I wrote about in my first post , my first job out of college was at the GM Livonia Engine Plant, outside of Detroit. Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. Guest post by Mark Graban. What a progressive view that was back in the 80s.

Kaizen 28

Kaizen Deming Lean Manufacturing Handbook 28

Deming Institute

JANUARY 5, 2017

I don’t think I learned anything about Deming or his work as an undergraduate Industrial Engineering student from 1991 to 1995. I was fortunate that my father had an opportunity to be a student in the famed four-day seminar, while working as an engineer at the Cadillac division of General Motors, in the late 1980s. Edwards Deming.

Deming 46

Deming TQM Kaizen Crisis 46

Harvard Business Review

JUNE 13, 2013

"Offers" usefully blurred categorical and cultural distinctions between "product" and "service" innovation. The more people talked, the clearer it became: "offers" was simply a better word and organizing principle for generating more innovative innovation scenarios. Communication Innovation Leadership' Language matters.

Ulrich 9

Ulrich Kaizen Innovation Competitive Advantage 9