Verizon, the iPhone, and the Power of Second Chances
Harvard Business Review
JANUARY 10, 2011
While deals and decisions at the top — in the boardroom or locker room — certainly matter greatly, the ability to leap at second chances relies heavily on the initiative, motivation, and teamwork of the people on the field. I saw this focus on empowering talent when I spoke to top managers at Verizon in May.
15 
Let's personalize your content