Is It Ever OK to Break Into Your Colleague’s Computer?
Harvard Business Review
SEPTEMBER 18, 2013
Electronic Performance Monitoring or EPM has become widespread at many corporations to track, count, and analyze employee keystrokes. On the negative side, it may create worker dissatisfaction, hurt morale, and erode trust. We need to learn how to harness the power of digital surveillance as a benign force. As Devasheesh Bhave described in his study of EPM, the feedback offered is essential.