Deming on Management: Psychology
Deming Institute
JULY 1, 2019
The first post explored the PDSA cycle. Dr. Deming’s System of Profound Knowledge (SoPK) consists of 4 components: appreciation for a system, knowledge of variation, theory of knowledge and psychology. Gaining an appreciation for what falls within the psychology component of a Deming’s SoPK is not easy. Psychology.
Let's personalize your content