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How Technology Is Transforming Retail - SPONSOR CONTENT FROM Ocado

Harvard Business Review

By Paul Clarke, Chief Technology Officer, Ocado. Across the retail landscape, a war is going on, and the battles are being fought on multiple fronts: business models, channels, brands, customers, technologies, and more. Some of these are old scores reignited by new protagonists armed with new weapons, but quite a few are new clashes.

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How the Internet Saved Handmade Goods

Harvard Business Review

Some old technologies, after being rendered obsolete by better and cheaper alternatives (indeed even after whole industries based on them have been decimated), manage to “re-emerge” to the point that they sustain healthy businesses. Indeed, it’s part and parcel of the digital disruption remaking every aspect of the global economy.

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The Most (and Least) Empathetic Companies

Harvard Business Review

Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology. Technology. United Parcel Service. Technology. Technology. Technology. Tesla Motor. Automotive. Alphabet (Google). Restaurant.