Harvard Business Review

OCTOBER 14, 2013

Kaplan and Michael E. To obtain an understanding of the costs, the center is applying a combination of two management tools: process mapping from industrial engineering and activity-based costing from accounting. Specifically, the center wants estimates of: The costs of caring for groups of patients with similar conditions.

Health Care 8

Health Care Kaplan Porter Cost 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. SCF’s focus on relationships is mirrored in its approach to finance.

Health Care 8

Health Care Cost Kaplan Porter 8

LDRLB

FEBRUARY 11, 2013

Could we be ignoring the most fundamental tool that anyone can use to create disruptive innovation and change? Charting new territory involves using uncertainty as a tool to discover direction. Surprise is the enemy. Could we be overlooking – even resisting – one of the most essential catalysts of personal and business breakthroughs?

Uncertainty 164

Uncertainty Meyer How To Disruptive Innovation 164