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Innovating the Toyota, and YouTube, Way

Harvard Business Review

In terms of people, processes and technologies, Toyota and Google's YouTube have little in common. The more deeply Jim's essays discussed the nature of supplier relationships, work-flow and value creation in lean enterprise, the keener the connection with YouTube's Space. They don't just partner; they provide resources that add value.

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Can Lean Manufacturing Put an End to Sweatshops?

Harvard Business Review

The conventional wisdom has ranged from skepticism that lean could be successfully applied in places like Vietnam and India, to the hypothesis that lean actually exposes workers to greater risk of exploitation and injury than mass manufacturing. The technologies and processes that are transforming companies. Insight Center.