Remove Groupthink Remove Operations Remove Team Remove Uncertainty
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Are You Ready for Recovery?

Leading Blog

A Transpersonal Leader operates beyond their own ego and personal drivers and balances the needs of all the organization’s stakeholders. To explain further, in a crisis, using diverse perspectives enables the unthinkable to be brought to the table, it avoids groupthink and enables more effective solutions.

McKinsey 294
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An Organization-Wide Approach to Good Decision Making

Harvard Business Review

In the early 1990s, Chevron (where until recently one of us worked) began experimenting with Decision Quality (DQ), a process that defines a high-quality decision as the course of action that will capture the most value or get the most of what you are seeking, given the uncertainties and complexities of the real world.

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Want to Build Resilience? Kill the Complexity

Harvard Business Review

This, in turn, amplifies uncertainty when things go wrong, making crises harder to correct: Is that flashing alert signaling a genuine emergency? To tackle this, organizations must learn to improve the "cognitive diversity" of their people and teams — getting people to think more broadly and diversely about the systems they inhabit.