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Working Backward Is Key To Successful Pilots

The Horizons Tracker

This approach requires the team to imagine that the innovation is actually ready to ship. This process forces the project team to consider what a successful outcome looks like and what might be required to achieve that outcome. A good approach to avoid this is the “working backward” method popularized by Amazon.

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Virgin Atlantic Tested 3 Ways to Change Employee Behavior

Harvard Business Review

For many years, teams at Virgin Atlantic have been testing ways to motivate efficient decision-making in the cockpit. This is consistent with a well-documented social science phenomenon called the Hawthorne effect, whereby people change their behavior as a result of knowing they are being observed.