Harvard Business Review

MAY 31, 2016

Operations in a Connected World. Back in the 1980s and 1990s, lean manufacturing was the Big New Idea and it seemed like everyone was learning new tools with Japanese names. He summarized the issue very simply: “We can automate mathematics, we can automate design decisions, but we cannot automate changes in human behavior.”

Operations 8

Operations Lean Manufacturing Technology Software 8

Harvard Business Review

SEPTEMBER 26, 2013

Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers. We enlisted experts in operational effectiveness and service excellence, and both leaders and front line staff were trained on the principles of lean manufacturing.

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8

Harvard Business Review

MAY 28, 2015

Robotics is a good example: It’s obvious that it can increase productivity, but it takes some know-how to put robots to work. The Future of Operations. automakers took decades to adopt lean production methods despite the obvious benefits from increased productivity and lower work-in-process inventory. Insight Center.

Technology 8

Technology Depreciation Christensen Short-term 8