Remove Human Resources Remove Influence Remove Market Segmentation Remove Supply Chain
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Understanding Customers Is Everyone's Job

Harvard Business Review

retailer Tesco built detailed profiles of customers and then used these insights and a flexible supply chain to customize their products and offers. Creating products and services for market segments of one (" mass customization ") isn''t easy. In a previous post , I described how U.K. How, precisely, did they do this?

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Using Supply Chains to Grow Your Business

Harvard Business Review

Challenged by other entrepreneurs in Scale Up Milwaukee’s Scalerator program to come up with a plan for rapidly ramping up his business, Cronce wondered: “What if I redefined Raphael as a strategic link in the global medical imaging supply chain, rather than as a paint shop?”