Remove Human Resources Remove Innovation Remove Micromanagement Remove System
article thumbnail

4 Steps to Sustaining Improvement in Health Care

Harvard Business Review

No one wants to toil away at a health care improvement effort only to see that progress disappear as systems and processes revert to the old way of doing things. These high-performing health systems offered a key insight: To sustain change, you need a strong strategy for engaging and standardizing the work of frontline managers.

article thumbnail

If Employees Don’t Trust You, It’s Up to You to Fix It

Harvard Business Review

Many companies claim that hiring the best people is “job one,” but traditional hiring systems don’t make it easy. The Society of Human Resource Management found that 53% of companies that checked references uncovered falsities about the length of previous employment, and 51% discovered false claims about past salaries.