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Workforce Analytics Isn't as Scary as It Sounds

Harvard Business Review

ready to weigh and measure any parcel of human nature, and tell you what it comes to." Turning humans into numbers isn't what analytics is about; at least not good analytics. Sprint also discovered that its existing metrics were rewarding the wrong behaviors. Sprint reduced the number of metrics from eighty to twenty.

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6 Ways to Keep Good Ideas from Dying at Your Company

Harvard Business Review

business units and functional groups like marketing or human resources set out “challenges” that they’d like employees to work on. And he cautions that trying to apply “conventional retail metrics” will kill any idea “that looks remotely different from what is currently out there.”