Hypercompetition Leadership Management Travel 
Harvard Business Review
MAY 8, 2017
We see an interesting pattern across the professionally managed companies, those whose CEOs were hired by the board. As any manager knows, a generic-sounding list of values won’t move the culture needle unless leadership brings it to life. But others were surprising, given their states before embarking on transformation.
Harvard Business Review
DECEMBER 20, 2016
I’ve found that managers who fully embrace a superconsumer strategy learn more from their consumers through increased empathy. These managers are more persuasive at getting buy-in from the leaders in their organization, make better strategic decisions, and achieve more stable, more predictable, and longer-term growth.
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