Influence, Operations and Root Cause Analysis

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Influence

Operations

Root Cause Analysis

Are These Systems Serving or Subverting Organization Results?

The Practical Leader

MARCH 13, 2024

“The 85/15 Rule” emerged from decades of root cause analysis of service/quality breakdowns. About 85% of the time the fault is caused by the system, processes, structure, or practices of the organization. What’s Your OS (Operating System): Is Technology Supporting or Controlling?

System

System Organization Levitt Root Cause Analysis

“Nailed it.” A lesson in overcoming project complexity

Deming Institute

OCTOBER 12, 2017

The project had been operational for a few months when I joined so the foundation had already been poured. At one point, I suggested that we revisit our project governance – the operational guide, how it was implemented, and whether the team followed it – but this was a mature team and the general consensus was that everyone knew what to do.

Project

Project Deming Root Cause Analysis RACI

Leadership Digital

Are These Systems Serving or Subverting Organization Results?

“Nailed it.” A lesson in overcoming project complexity

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