article thumbnail

A Stunning, New Leadership Lens

Steve Farber

You are judged and influenced by the company you keep, and who you know defines what you know. We’ve been exploring the convergence of three essential qualities: Human Capital–individuals’ attributes, talents, capacities, and contribution. What Makes Your Work, Work. To be perfectly clear, this hour is on us!

article thumbnail

The Big Goal Behind All that Customer Data

Harvard Business Review

So you engage her by giving her speaking opportunities, you co-present at her industry association, host a webinar featuring her, invite her to local customer forums, and give her a leadership role if she's interested. They're helping customers build social capital. times her value as a purchaser.

Goal 8