Liberate Your Employees and Recharge your Business Model
Harvard Business Review
MARCH 27, 2013
It finally seems that the uproar over Marissa Meyer's diktat banning flexible work policies at Yahoo is dying down. Today over 200 companies use LiveOps technology to support their multi-channel customer contact efforts. Changing "Who" the employees actually are, has allowed LiveOps to shake up the customer contact industry.
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