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Cutting Costs Without Cutting Corners: Lessons from Banner Health

Harvard Business Review

Next, the 10-member senior leadership team used a variety of means, such as town halls, and videos of executives explaining the plan, to clearly and repeatedly communicate the urgent need for cost reduction as a requirement for process redesign across the system that would ultimately improve patient care.

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Building a Software Start-Up Inside GE

Harvard Business Review

How can these companies overcome the inevitable leadership, organizational, and cultural challenges involved? Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. The first step was to hire someone to run it.