Innovation Kaizen Operations TQM 
Deming Institute
JANUARY 5, 2017
After escaping GM, I had an opportunity to attend graduate school at MIT, to study operations management, system dynamics, and other topics. We argued with him, citing our understanding of Deming and the modern quality approach, including the Taguchi loss function, as we had studied in our TQM class.
Harvard Business Review
MARCH 23, 2011
To show how different it is, we have special words to describe them such as " Master Black Belt ," " DMAIC ," " Kaizen ," " A3 ," and " SIPOC.". For example, you could use "continuous improvement" instead of "kaizen." Brad Power is a consultant and researcher in process innovation. No one has looked at things quite this way.
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