Remove Innovation Remove Learning-by-Doing Remove Operations Remove Social Capital
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The Law of Reciprocity

Coaching Tip

This ''law of love'' is identified in many different ways--for example, in Wayne Baker''s bestseller, " Achieving Success Through Social Capital " , this law of love in the workplace is described as the "law of reciprocity.". Acts of contribution, big and small, build your fund of social capital, creating a vast network of reciprocity.

Cialdini 117
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During this Crisis, Don’t Expect Business as Usual from the Family Enterprise

Strategy Driven

In the last half-century, the pace of change and the many innovations that have reorganized our behavior in no way compare with the unanticipated situation we now face from the coronavirus pandemic. That uncertainty and inability to be in command of business operations makes us anxious. Transparency with employees.

Crisis 66
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What It Takes to Become a Great Product Manager

Harvard Business Review

A good PM may know the Do’s and Don’ts of a customer interview, but the best PMs have the ability to empathize with customers in that interview, are tuned into their body language and emotions, and can astutely suss out the true pain-points that their product or feature will address. Emotional Intelligence (EQ).