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Managing With a Conscience

Leading Blog

Frank Sonnenberg makes the case in Managing with a Conscience , that the only sustainable way to succeed is the right way—not cutting corners—emphasizing the intangibles like trust, creativity, focus, speed, flexibility, relationships, loyalty, and employee commitment. And this is true in the social media environment, too.

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What Apple, Lending Club, and AirBnB Know About Collaborating with Customers

Harvard Business Review

Happy about these results, Ann recommends it to all of her followers on social media. They create and offer their own assets, knowledge and relationships in exchange for a share of the value generated—including revenue and profits. We recommend a five-step process called PIVOT: Pinpoint, Identify, Visualize, Operate, and Track.

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