Harvard Business Review

SEPTEMBER 11, 2017

In today’s rapidly changing business environment, companies that rely solely on full-time employees are finding they have neither the skills nor the agility to sustain success. And a pool of independent and highly skilled workers who can fill those needs is growing. For instance, 40 percent of U.S.

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Content Katz Forrester Budgeting 9

Harvard Business Review

JANUARY 25, 2018

A few days after my arrival, I was ushered into Steve Katz’s office, my director, who was three levels above me in the organization. He made clear that the overarching goal was to improve the telephone system and that I’d work on teams filled with people of diverse skills to do so. My manager encouraged me to follow up.

Katz 9

Katz Follow-up Quality Learning-by-Doing 9

Coaching Tip

JANUARY 17, 2012

In a recent survey of job skills relevant and necessary in the 21st century work environment (2), creative thinking and social skills drive 80% of skills needed for 21st century jobs: Social Intelligence: connecting to others in a deep and direct way, sensing and stimulating reactions and desired interactions.

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Katz Globalization Class Survey 84