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What Accounts for the Accountability Mess?

The Practical Leader

Many of us have been lashed with the accountability whip wielded by a blundering manager playing “gotcha games.” How leaders ask for and act on feedback about their leadership effectiveness establishes the organization’s feedback and accountability culture. Organizational behavior reflects leadership team behavior.

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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

But that’s exactly why it would be a mistake to look past organizational behavior and culture at GM: It is utterly inevitable that things will go wrong, according to Harvard Business School professor Amy Edmondson. The manager’s answer: “I don’t want to be a Chicken Little about this.”