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What Accounts for the Accountability Mess?

The Practical Leader

How leaders ask for and act on feedback about their leadership effectiveness establishes the organization’s feedback and accountability culture. Poor leaders avoid and often shut down feedback about their leadership effectiveness. A department, division, or organization’s culture ripples out from its leadership team.

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Can GM Make it Safe for Employees to Speak Up?

Harvard Business Review

But that’s exactly why it would be a mistake to look past organizational behavior and culture at GM: It is utterly inevitable that things will go wrong, according to Harvard Business School professor Amy Edmondson. ” But although changing a corporate culture is hard, it is not impossible with the right leadership.