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Top Ten Pitfalls to Avoid When Going Social in the Business World.

Strategy Driven

Marketing 101 principles still apply. Do what you do best and outsource the software and community building to the experts. To some extent – usually a large one – you’ll need to purposefully reach out to potential community members and make it worth their while to accept your invitation.

Media 50
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Xerox's CMO on Leading by Example in Social Media

Harvard Business Review

Many still think of Xerox as a copier company, but the majority of our revenue now comes from business process outsourcing. I set out to connect with communications professionals and marketing thought leaders, the most relevant audience for me as a marketing executive. How many views make a blog post high-impact? Where to start?

Media 8