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How Chief Data Officers Can Get Their Companies to Collect Clean Data

Harvard Business Review

Plenty of CDOs want to improve data quality, but motivating this change requires that CDOs create new organizational incentives and processes. A large durable goods manufacturer wanted to quantify the value of the IT portfolio to its product development function. High-quality data can reduce the cost and risk of IT projects.

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An Obstacle to Patient-Centered Care: Poor Supply Systems

Harvard Business Review

The shortage motivated some nurses to arrive 30 minutes before their shifts to secure computers for themselves. Principles from lean manufacturing can increase the effectiveness of individual work routines as well as coordination of work across departmental boundaries. Violations of work-design principles.

System 8