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Design Lessons from the Consumer at the Bottom of the Pyramid

Harvard Business Review

Prahalad, put it there), the struggle to understand its role as a market and as a source of innovation continues. The bar for usability is very high in developed markets because of an abundance of choice and competition. Yet businesspeople and designers still have much to learn from and about the BOP consumer. too : from 4.8%

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Bureaucracy Must Die

Harvard Business Review

Prahalad and I urged managers to think in a different way about the building blocks of competitive success. By building and nurturing deep, hard-to-replicate skills, an organization could fatten margins and fuel growth. Bureaucracy is the technology of control. Almost 25 years ago in the pages of HBR , C.K. He was right.

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Bureaucracy Must Die

Harvard Business Review

Prahalad and I urged managers to think in a different way about the building blocks of competitive success. By building and nurturing deep, hard-to-replicate skills, an organization could fatten margins and fuel growth. Bureaucracy is the technology of control. Almost 25 years ago in the pages of HBR , C.K. He was right.