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At the Crossroads: Piecemeal Programs or Culture Change?

The Practical Leader

Many put those good intentions into mission statements, strategic plans, training, and rebranding. Many leaders set strategies and launch efforts to boost service/quality levels. But few are willing to pay the price to make the long and winding road to culture change. This is often magical thinking.

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Read "The Seven Arts Of Change"

Eric Jacobson

Listening is the root of collaboration, root-cause analysis, and effective teamwork. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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