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Why Dr. Deming’s Work is So Important to Me

Deming Institute

It was one of my first experiences with teamwork and intrinsic motivation being squashed by extrinsic incentives and competition. After escaping GM, I had an opportunity to attend graduate school at MIT, to study operations management, system dynamics, and other topics. There was no opportunity for pride and joy in work there.

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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Field operations are decentralized into four areas of the city – central, south, east, north and west. The chief continues to stress teamwork, Quality Leadership, and use of improvement methods in order to continue the process of transformation. Operating the department based on the Principles of Quality Leadership.