The Faustian Bargain of Online Services
Harvard Business Review
JULY 5, 2013
The platform the perpetrator used to read my email was a cloud-based email provider corporate account. As I was already using a different address in my department, I set up the ministry-wide account to "forward and delete" all incoming messages to my main account. I assumed this would have kept the ministry account empty. The correct approach would have been to set up an account for my assistant and give her full access to my calendar.