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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Rather than seizing this as an opportunity to develop a new theory on which I might improve student engagement and learning, I focused not on what was on the minds of my students but on improving my pedagogy; reinforcing, perhaps, how to continue to do the wrong things – things that had no relevance for my students – better.

Covey 69
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What Box? How to Turn Problems into Opportunities

Strategy Driven

Use the 'How' question to uncover critical success factors necessary to develop an effective strategic plan. So what if we have achieved six sigma (near perfect) performance on our floppy disks or fax machines. Copyright 2007-2015 by StrategyDriven Enterprises, LLC. Tip #6: Ask “When?” Remember, timing can be everything.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. For instance, in May 2015, an employee answering the phone at the Puget Sound VA in Seattle received a call from a veteran who had broken his foot, driven himself to the hospital’s entrance, and needed help getting into the building.