Deming Institute

JUNE 30, 2020

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. 2015, November). Note particularly the significant and profound difference between quadrants three and four.

Covey 69

Covey Deming Six Sigma Efficiency 69

Strategy Driven

JULY 16, 2015

Clever innovators and creative change agents recognize that solving problems 'inside' a box, when the box itself is the problem, is like moving chairs around on the Titanic. So what if we have achieved six sigma (near perfect) performance on our floppy disks or fax machines. So what if we made small, incremental improvement.

Critical Success Factor 50

Critical Success Factor Six Sigma How To Resistance 50

Harvard Business Review

MARCH 1, 2017

This view differs substantially from the relentless focus on efficiency that has characterized management thinking for most of the last three decades, but it is absolutely essential if companies are going to spur innovation and reignite profitable growth. Let me explain.

Efficiency 8

Efficiency Productivity Products Company 8

Harvard Business Review

DECEMBER 22, 2016

billion, its budget in 2015 was slightly higher than the total gross sales of General Motors. For instance, in May 2015, an employee answering the phone at the Puget Sound VA in Seattle received a call from a veteran who had broken his foot, driven himself to the hospital’s entrance, and needed help getting into the building.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8