Activity Based Costing Engineering Kaplan Operations 
Harvard Business Review
OCTOBER 14, 2013
The University of Texas MD Anderson Cancer Center is seeking to reduce its cost structure by redesigning its health-care-delivery model to reflect the true costs of care (the early stages of the project were described in a 2011 Harvard Business Review article by Robert S. Kaplan and Michael E. Health Operations'
Harvard Business Review
OCTOBER 22, 2015
These efforts were part of the providers’ quest to increase the value of their care delivery — in other words, achieve better outcomes at the lowest-possible cost. Unfortunately, fewer than 20% of patients had completed both pre- and post-operative surveys. Select a project team. Engage local physicians.
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