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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. They ceased all advertising. The post Leadership Lessons in Southwest Airline’s Fall From Grace appeared first on Modern Servant Leader. The reason for this vast difference in recovery?

Airlines 188
article thumbnail

Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Company COO, Andrew Watterson, explained their scheduling software could not match available crews with planes quickly enough. They ceased all advertising. The post Leadership Lessons in Southwest Airline’s Fall From Grace appeared first on Modern Servant Leader. The reason for this vast difference in recovery?

Airlines 130