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Xerox's CMO on Leading by Example in Social Media

Harvard Business Review

I wanted to show our teams at Xerox how a social program could help change perceptions of our brand. Another issue: Our executive team is proud of the Xerox brand presence in the social space, but we have a team-oriented, humble culture. If you want to sell, buy an ad or an advertorial or, perhaps, sponsor tweets. Don''t sell.

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