“Nailed it.” A lesson in overcoming project complexity
Deming Institute
OCTOBER 12, 2017
I was the new person and thought it best to heed the advice of Edward Baker “A large percent of the time it is best to just stand there rather than to do something.” When we do this, we can study it and understand how it performs, and develop and test theories on how we can improve it. And so, I relented. Baker was a protégé of Dr. W.
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