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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. A company of Southwest’s scale does not get this far behind in technology without repeatedly ignoring the advice of their IT department.

Airlines 188
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Leadership Lessons in Southwest Airline’s Fall From Grace

Modern Servant Leader

Underinvestment in Technology This was the main root of their problem. Because Southwest Airlines seems to have the worst, most outdated operating technology in the industry. Failing technology. In servant-leadership terms, this is a failure of the principle, THOROUGHNESS. The reason for this vast difference in recovery?

Airlines 130
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It’s Not Social Media, but Media Social

Modern Servant Leader

We still consume news, facts, tips, advice, marketing, videos and other media primarily but as a benefit, we now get a social aspect as well. Ironically, this technology that was once bashed for depersonalizing the office, can now be hailed as one of the best methods to be more personal with stakeholders.

Media 182
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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

Then joining and remaining on Fortune’s Best Companies to Work For list, Zappos.com’s motto is “We’re a service company and we just happen to sell shoes”, achieved these results and more behind their successful servant leadership. And also The World’s Most Powerful Leadership Principle, How to Become a Servant Leader.

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Jim Hunter – Servant Leadership Interview Series

Modern Servant Leader

Then joining and remaining on Fortune’s Best Companies to Work For list, Zappos.com’s motto is “We’re a service company and we just happen to sell shoes”, achieved these results and more behind their successful servant leadership. And also The World’s Most Powerful Leadership Principle, How to Become a Servant Leader.

article thumbnail

It’s Not Social Media, but Media Social

Modern Servant Leader

We still consume news, facts, tips, advice, marketing, videos and other media primarily but as a benefit, we now get a social aspect as well. Ironically, this technology that was once bashed for depersonalizing the office, can now be hailed as one of the best methods to be more personal with stakeholders.

Media 103