Airlines Management Maslow Operations 
Persuasive Powerhouse
AUGUST 29, 2010
Set an example for self-care and managing priorities. It reminded me in many respects of the speech that airline attendants give on airplanes – please put on your own mask first before helping others. I’ve actually used that airline analogy with clients to remind them of the importance of taking care of themselves.
Harvard Business Review
DECEMBER 9, 2015
Abraham Maslow taught us that we can’t concern ourselves with higher goals until we have the necessities of life, including security. And then, at the top—perhaps the equivalent of Maslow’s self-actualization—is the feeling that you derive meaning and purpose from the company’s mission.
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